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This Methods of Payment Policy should be read in conjunction with our Shipping Policy and our Returns Policy. |
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Coopco Pty Ltd does not store any credit card details in our databases. When a payment is made by credit card, the credit card details are processed by a reputable payment gateway (such as the Commonwealth Bank - CommWeb, PayPal, or PayMate).
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We have listed below some of the benefits and risks associated with all of the payment methods that we currently offer:
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This payment method is suitable for our Australian Customers.
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Our Customers may deposit funds directly into our bank account, either online by using their own banks' internet banking facilities or in person at most banks. One way that this payment maybe made online is through the ANZ banks' "Pay Anyone" option.
Other banks offer similar online services. |
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- Quick and easy payment method for our Customers within Australia.
- Minimal or no bank fees involved.
- The time that it takes for the funds to be made available to us varies between banks.
- Payments via the Coopco Underwear Shop are automatic. In all other cases, the order number / reference number will be notified to you via e-mail or over the phone.
- From our Customers viewpoint, any payments maybe difficult to recover or cancel.
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This method of payment is suitable for any of our Customers worldwide. |
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Payments are made to us by using your credit card. |
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- Traceable to us
- Immediate and convenient
- Payment is deposited directly into our account.
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This payment method is suitable for our Australian Customers. |
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An EFTPOS payment may be made by our personal shoppers only. |
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- Quick and easy payment method for our Customers within Australia.
- Minimal or no bank fees involved.
- Immediate completion of the transaction.
- From our Customers viewpoint, any payments maybe difficult to recover or cancel.
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This payment method is suitable for our Australian Customers.
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Money Orders are a convenient, safe and economical alternative to personal and bank cheques. |
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- Traceable to us.
- Easy to buy and to cash at postal locations in Australia.
- Accepted as a form of currency.
- No bank account needed.
- An alternative to cheque and card-based payment.
- Some services offer the option to stop a Money Order if problems arise before the payment is cashed.
- You use the Coopco Underwear Shop generated order number, or the order number notified to you via e-mail or over the phone, as the reference number.
- Learn more about paying with Australia Post Money Orders.
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Paymate Express is suitable for any of our Customers worldwide. |
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Payments are made to us by using your credit card. |
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- Traceable to us
- Immediate and convenient
- Payment is deposited directly into our account.
- We don't see your credit card number (it is safely encrypted through PayMate's system), which limits the risk of unauthorised use.
- Automatic payment tracking.
- You do not need to be registered with PayMate Express to make a payment.
- Payments via the Coopco Underwear Shop are automatic. In all other cases, the order number / reference number will be notified to you via e-mail or over the phone.
- Learn more about paying with PayMate Express.
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We absorb the buyers costs that are associated with using Paymate Express. |
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This method of payment is suitable for any of our Customers worldwide.
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Payments are made to us by using your credit card.
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- Traceable to us
- Immediate and convenient
- Payment is deposited directly into our account.
- We don't see your credit card number (it is safely encrypted through PayPal's system), which limits the risk of unauthorised use.
- Automatic payment tracking.
- You do not need to be registered with PayPal to make a payment.
- Payments via the Coopco Underwear Shop are automatic .In all other cases, the order number / reference number will be notified to you via e-mail or over the phone.
- Learn more about paying with PayPal.
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Payment by cheque is available to our Customers in Australia. |
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- Traceable to us.
- Provides proof of payment.
- Suitable identification must be supplied to us before the cheque is accepted as payment for local delivery.
- Most banks offer a stop payment service if problems arise before the cheque is cashed.
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We accept e-Mail Orders from our Customers worldwide. The method and cost of shipping will be agreed to before the order is finalised. |
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Any of the listed payment methods (except cash) is acceptable. |
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We accept e-Shop Orders from our Customers worldwide. The method and cost of shipping will be agreed to before the order is finalised. |
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Any of the listed payment methods (except cash) is acceptable. |
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We accept telephone orders from our Customers worldwide. The method and cost of shipping will be agreed to before the order is finalised. |
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Any of the listed payment methods is acceptable. |
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At times, we conduct Promotional Shows at public venues in Melbourne, Australia. We accept other Personal Shopping by appointment only. |
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Any of the listed payment methods is acceptable. |
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We accept Telephone Orders from our Customers worldwide. |
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Any of the listed payment methods (except Cash) is acceptable. The method of payment and shipping, along with the shipping costs, will be agreed to when the order is placed. |
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We enter the prices that are displayed in the Coopco Underwear Shop in Australian Dollars only. The software that powers the Coopco Underwear Shop automatically converts the prices to many other currencies. |
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If you would like to see your local currency displayed, please contact us via email. |
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Our payment gateways do not necessarily accept payment in all currencies. If your local currency is not accepted by our payment gateways, then you may change the currency that is diplayed in the Coopco Underwear Shop to one that is accepted by our payment gateways before you place an order. Your bank or credit card provider will invariably charge you for any currency conversions and this cost will be borne by you, the customer. Our international customers should not make payments in Australian Dollars because the prices in Australian Dollars will always include local taxes. |
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Since currency conversion rates fluctuate, we perform our currency conversions on an ad hoc basis (for example, when the interest rates in Australia change), and they are also usually done on a weekly basis. The Coopco Underwear Shop relies on OANDA and Xe.com for all of its currency conversion. |
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